Mediation is a facilitated conversation, a trained neutral professional works with the parties to try to create a unique resolution to their situation. The mediator listens to the objectives and concerns of the parties, either together or separately and sorts out where there is common ground with the objective of crafting an agreement that fits their needs. Mediation is confidential, voluntary (although frequently court ordered) and self-determined- only what the parties involved are willing to do to resolve their issues. Because it is less formal, a dialogue can allow the parties to work through their emotions and conflict to focus on the matters to be discussed. Solutions can be more creative and tailored to each family. Mediation can be a cost effective and productive process for many family systems issues, such as divorce, modifications to parent time, elder care, guardianship and probate matters.